imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

Device Security

A wallet operates inside a device environment, so screen locks, system updates, application sources and network conditions all matter. Public computers, remote-control sessions and untrusted Wi-Fi are poor places for sensitive wallet work.

On-chain verificationSecurity guidanceNo wallet secrets requested

The device is the wallet environment

The device is the wallet environment is part of the risk-control process for device security. Security comes from key custody, device hygiene, transaction checks and approval review rather than from one feature or an absolute promise.

For device security, official personnel should never request wallet secrets. Shared devices and public networks deserve caution, and unexpected signing prompts, clipboard changes or unfamiliar approvals are reasons to stop and verify independently.

From a practical perspective, the device is the wallet environment also means knowing when to stop. If a page asks for wallet secrets, the request is unreadable, the active network is not the expected one, or urgency and reward claims are used to push approval, verify independently before continuing.

A screen lock does not replace recovery backup

A screen lock does not replace recovery backup is part of the risk-control process for device security. Security comes from key custody, device hygiene, transaction checks and approval review rather than from one feature or an absolute promise.

For device security, official personnel should never request wallet secrets. Shared devices and public networks deserve caution, and unexpected signing prompts, clipboard changes or unfamiliar approvals are reasons to stop and verify independently.

From a practical perspective, a screen lock does not replace recovery backup also means knowing when to stop. If a page asks for wallet secrets, the request is unreadable, the active network is not the expected one, or urgency and reward claims are used to push approval, verify independently before continuing.

Shared computers are poor places to import wallets

Shared computers are poor places to import wallets is part of the risk-control process for device security. Security comes from key custody, device hygiene, transaction checks and approval review rather than from one feature or an absolute promise.

For device security, official personnel should never request wallet secrets. Shared devices and public networks deserve caution, and unexpected signing prompts, clipboard changes or unfamiliar approvals are reasons to stop and verify independently.

From a practical perspective, shared computers are poor places to import wallets also means knowing when to stop. If a page asks for wallet secrets, the request is unreadable, the active network is not the expected one, or urgency and reward claims are used to push approval, verify independently before continuing.

Stop when unexpected signing prompts appear

Stop when unexpected signing prompts appear is part of the risk-control process for device security. Security comes from key custody, device hygiene, transaction checks and approval review rather than from one feature or an absolute promise.

For device security, official personnel should never request wallet secrets. Shared devices and public networks deserve caution, and unexpected signing prompts, clipboard changes or unfamiliar approvals are reasons to stop and verify independently.

From a practical perspective, stop when unexpected signing prompts appear also means knowing when to stop. If a page asks for wallet secrets, the request is unreadable, the active network is not the expected one, or urgency and reward claims are used to push approval, verify independently before continuing.

Important risk context

Seed phrases and private keys remain under user control. Official personnel will not ask for seed phrases, private keys or verification codes. Verify address, network and amount before transfers. Confirmed on-chain transactions generally cannot be reversed by a wallet, and third-party DApps or smart contracts can carry risk.

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Use the download page when you are ready, or continue through the related guides first.

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